pravoПравоприменениеLaw Enforcement Review2542-15142658-4050Dostoevsky Omsk State University10.24147/2542-1514.2019.3(4).82-90pravo-271Research ArticleПРИМЕНЕНИЕ НОРМ ПРАВА ОРГАНАМИ ГОСУДАРСТВЕННОЙ ВЛАСТИTHE LAW ENFORCEMENT BY PUBLIC AUTHORITIESПравоприменениe в сфере оказания публичных услуг: перспективы адаптации зарубежного опыта в РоссииLaw enforcement in the sphere of public services: prospects of adaptation of foreign experience in Russiahttps://orcid.org/0000-0002-4578-3737ПуляевскаяИнна АлександровнаPulyaevskayaInna A.

аспирант кафедры государственно-правовых дисциплин

PhD student, Department of State and Legal Disciplines

inna-just@yandex.ruБайкальский государственный университет, г. ИркутскРоссияBaikal State University, IrkutskRussian Federation20191601202034Правоприменение8290Copyright © Пуляевская И.А., 20202020Пуляевская И.А.Pulyaevskaya I.A.This work is licensed under a Creative Commons Attribution 4.0 License.https://enforcement.omsu.ru/jour/article/view/271

Выявлены основные подходы к развитию системы публичных услуг в зарубежных странах и проанализированы перспективы их применения в Российской Федерации. На основе проведенного анализа сформулированы актуальные для современной России направления реформирования системы публичных услуг.

The subject of the study of this article is the foreign experience of legal regulation in the provision of public services to applicants, especially the organization of government activities in terms of the quality of public services in foreign countries; laws and other legal acts, as well as the practice of their application; scientific papers on this issue.

The purpose of the article is to identify the main approaches to the development of public services in foreign countries with a view to further analyzing the prospects for their use in the Russian Federation and identifying areas of public service reform that are relevant for the Russian Federation.

The theoretical basis of this article was the scientific theories of the theory of state and law, constitutional and municipal law, as well as administrative law. The methodological basis of the study consists of general scientific methods and techniques: analysis and synthesis, comparison and forecasting, classification.

The main scientific results of the research. Russian legislation has borrowed a number of institutions from European practice. For example, multifunctional centers for the provision of state and municipal services have been established; the activities of the e-Government were realized in Russia. Much attention is being paid to this sphere in Russia, information technology tools are being developed in order to increase the availability of public services.

Conclusions. We identified and formulated the relevant for modern Russia directions of reforming the public services system on the bsais of foreign experience in legal regulation in the provision of public services, including:

- improvement of the regulatory and legal framework for the provision of public services, which should consist in focusing the standards of service provision primarily on the interests of the applicant;

- development of public-private partnership in the provision of public services while maintaining the controlling role of the state;

- decentralization of the provision of the main part of public services;

- development of an e-government system in order to ensure the provision of high-quality public services to all categories of applicants;

- legal regulation of public control in the provision of public services;

Правоприменениезарубежный опытпубличная услугасистема правового регулированиягосударственное управлениепубличное администрированиереформирование системы публичных услугактуальные направленияLaw enforcementforeign experiencepublic servicelegal regulation systemstate administrationpublic administrationpublic service reformrelevant areasReferencesДраго Р. Административная наука / Р. Драго. – М.: Прогресс. – 1982. – 245 с.Drago R. Administrative science. Moscow, Progress Publ., 1982. 245 p. (In Russ.).Лукина В.А. Зарубежный опыт предоставления государственных услуг / В.А. Лукина // Социология власти. – 2010. – № 2. – С. 210–218.Lukina V.A. Foreign experience in providing public services. Sotsiologiya vlasti, 2010, no. 2, pp. 210–218. (In Russ.).Васильева А.Ф. Зарубежный опыт правового регулирования публичных услуг / А.Ф. Васильева // Журнал российского права. – 2007. – № 12. – С. 64–74.Vasilieva A.F. Foreign experience of legal regulation of public services. Zhurnal rossiiskogo prava = Journal of Russian Law, 2007, no. 12, pp. 64–74. (In Russ.).Хлопов В.А. Сравнительный анализ инновационных механизмов предоставления государственных и муниципальных услуг в зарубежных странах / В.А. Хлопов // Российская юстиция. – 2013. – № 6. – С. 28–30.Khlopov V.A. Comparative analysis of innovative mechanisms for the provision of state and municipal services in foreign countries. Rossiiskaya yustitsiya = Russian Justitia, 2013, no. 6, pp. 28–30. (In Russ.).Kodrzycki Y.K. Privatization of local public services: Lessons for New England / Y.K. Kodrzycki // New England Economic Review. – 1994, May. – P. 31–46.Kodrzycki Y.K. Privatization of local public services: Lessons for New England. New England Economic Review, 1994, May, pp. 31–46.Лукина В.А. Приватизация государственных услуг населению: тенденция и проблемы / В.А. Лукина // Социология власти. – 2010. – № 3. – С. 201–210.Lukina V.A. Privatization of public services to the population: the trend and problems. Sotsiologiya vlasti, 2010, no. 3, pp. 201–210. (In Russ.).Сульдина М.В. Зарубежный опыт оказания государственных услуг / М.В. Сульдина // Экономические науки. – 2013. – № 15. – С. 17–19.Suldina M.V. Foreign experience in the provision of public services. Ekonomicheskie nauki, 2013, no. 15, pp. 17–19. (In Russ.).Tung L.L. Adoption of electronic government services among business organizations in Singapore / L.L. Tung // The Journal of Strategic Information Systems. – 2005. – № 14 (4). – P. 417–440. – DOI: 10.1016/j.jsis.2005.06.001.Tung L.L. Adoption of electronic government services among business organizations in Singapore. The Journal of Strategic Information Systems, 2005, no. 14 (4), pp. 417–440. DOI: 10.1016/j.jsis.2005.06.001.Жетписбаева М.К. Зарубежный опыт совершенствования системы предоставления государственных и муниципальных услуг / М.К. Жетписбаева, А.И. Миронычева // Международный студенческий научный вестник. – 2017. – № 6. – URL: http://www.eduherald.ru/ru/article/view?id=17893.Zhetpisbaeva M.K., Mironycheva A.I. Foreign experience in improving the system of providing state and municipal services. Mezhdunarodnyi studencheskii nauchnyi vestnik, 2017, no. 6. Available at: http://www.eduherald.ru/ru/article/view?id=17893. (In Russ.).Мицкевич Л.А. Основы административного права Германии: моногр. / Л.А. Мицкевич. – Красноярск: СФУ, 2008. – 174 с.Mitskevich L.A. Fundamentals of administrative law in Germany, Monograph. Krasnoyarsk, Siberian Federal University Publ., 2008. 174 p. (In Russ.).Carter L. The utilization of e-government services: citizen trust, innovation and acceptance factors / L. Carter // Informations systems journal. – 2005. – № 15 (1). – P. 5–25. – DOI: 10.1111/j.1365-2575.2005.00183.x.Carter L. The utilization of e-government services: citizen trust, innovation and acceptance factors. Informations systems journal, 2005, no. 15 (1), pp. 5–25. DOI: 10.1111/j.1365-2575.2005.00183.x.Фадеев В.И. Институт государственных и муниципальных услуг в современном праве РФ: моногр. / В.И. Фадеев. – М.: Норма, 2016. – 208 с.Fadeev V.I. Institute of State and Municipal Services in the Modern Law of the Russian Federation, Monograph. Moscow, Norma Publ., 2016. 208 p. (In Russ.).Мамитова Н.В. Особенности правового регулирования института государственной службы в зарубежных странах / Н.В. Мамитова // Общество и право. – 2017. – № 1 (59). – С. 158–162.Mamitova N.V. Features of legal regulation of the institute of public service in foreign countries. Obshchestvo i pravo = Society and Law, 2017, no. 1 (59), pp. 158–162. (In Russ.).Mazur S. The Resource-integrating state: Development Potential vs. the Quality of Public Regulations / S. Mazur. – Krakow: The Malopolska School of Public Administration, 2011. – 163 р.Mazur S. The Resource-integrating state: Development Potential vs. the Quality of Public Regulations. Krakow, The Malopolska School of Public Administration Publ., 2011. 163 р.Уваров А.А. О правовых основах осуществления общественного контроля за предоставлением государственных и муниципальных услуг населению / А.А. Уваров // Актуальные проблемы российского права. – 2015. – № 10 (59). – С. 83–90.Uvarov A.A. On the legal basis of public control over the provision of state and municipal services to the population. Aktual'nye problemy rossiiskogo prava = Actual Problems of Russian Law, 2015, no. 10 (59), pp. 83–90. (In Russ.).Allen B.A. E-Governance & government on-line in Canada: Partnerships, people & prospects / B.A. Allen // Government Information Quarterly. – 2001. – № 18 (2). – Р. 93–104. – DOI: 10.1016/S0740-624X(01)00063-6.Allen B.A. E-Governance & government on-line in Canada: Partnerships, people & prospects. Government Information Quarterly, 2001, no. 18 (2), pp. 93–104. DOI: 10.1016/S0740-624X(01)00063-6.

The authors declare that there are no conflicts of interest present.