Law enforcement in the sphere of public services: prospects of adaptation of foreign experience in Russia

Abstract

The subject of the study of this article is the foreign experience of legal regulation in the provision of public services to applicants, especially the organization of government activities in terms of the quality of public services in foreign countries; laws and other legal acts, as well as the practice of their application; scientific papers on this issue.

The purpose of the article is to identify the main approaches to the development of public services in foreign countries with a view to further analyzing the prospects for their use in the Russian Federation and identifying areas of public service reform that are relevant for the Russian Federation.

The theoretical basis of this article was the scientific theories of the theory of state and law, constitutional and municipal law, as well as administrative law. The methodological basis of the study consists of general scientific methods and techniques: analysis and synthesis, comparison and forecasting, classification.

The main scientific results of the research. Russian legislation has borrowed a number of institutions from European practice. For example, multifunctional centers for the provision of state and municipal services have been established; the activities of the e-Government were realized in Russia. Much attention is being paid to this sphere in Russia, information technology tools are being developed in order to increase the availability of public services.

Conclusions. We identified and formulated the relevant for modern Russia directions of reforming the public services system on the bsais of foreign experience in legal regulation in the provision of public services, including:

- improvement of the regulatory and legal framework for the provision of public services, which should consist in focusing the standards of service provision primarily on the interests of the applicant;

- development of public-private partnership in the provision of public services while maintaining the controlling role of the state;

- decentralization of the provision of the main part of public services;

- development of an e-government system in order to ensure the provision of high-quality public services to all categories of applicants;

- legal regulation of public control in the provision of public services;

- translation of public services into all languages of peoples inhabiting the territory of the Russian Federation.